Your certified guide to Piece of Mind
1:1 Coaching
The ideal choice if you want a personalized plan that is tailored to your goals and lifestyle.
WORK WITH YOUR LOCALS
Online Lessons
Explore wellness principles on your own schedule through a variety of online lessons.
Live Events
Begin your technology journey with full access to our beginner-friendly classes and personal tutoring.
Tier 1 : Basic Support
For the little things, when you need a hand
Includes:
Basic phone & email help (weekday hours)
Basic Tech setup (phone, tablet, smart tv)
Scam and Scam awareness Guide
Monthly Mini-Class (30 min, EXAMPLES: “How to use email”, “Sending photos to the family”, Texting made easy”)
Simple how-to guidance (printed or emailed guides)
Access to online video library (beginner-level)
Helping Hand
Tier 3: Premium Care
Regular check-ins and reliable assistance to help keep things running smoothly.
Includes:
All “Helping Hand” features
Monthly device check-ins
Personalized how-to-trainging (1x/month)
Priority support scheduling
Bi-weekly live classes(45-60 minutes): EXAMPLES: “Intro to Facebook”, “Avoiding online scams”, Photo Storage & Backups”.
1-on-1 Tech coaching session (1x/month)
Printed “Tech Tip” Mailed Quarterly (every 3 months)
Access to itermediate level video Library
Tier 2: Ongoing Support
Worry Free Life-Line
Unlimited tech help for you and your household.
Includes:
All “Confidence Companion” features
Unlimited Support (phone, video, in-home where available)
Family support access (family can call on your behalf)
Smart home and device set-up/trouble shooting(Alexa, ring, tv, thermostats, etc.)
Emergency same or next-day help
Weekly interactive classes (60 mins + Q&A): EXAMPLES: “Staying safe online”, “Using your phone like a pro”, “Straming TV& Movies”, “Video calling with family”.
Password Vault (forget your password no problem we have you covered! We will keep a record of passwords for you)
Personalized tech learning path
Invite to quarterly Senior Tech Socials (Live group Q&As or workshops)